![]() ![]() Tech support refused to consider the solution and kept copy-pasting generic, unhelpful tips. after just two days, I found a solution and proposed it to tech support, along with an explanation of what exactly was wrong and how the solution could fix it. When I first installed a mod, it didn't function, and of course I opened a ticket and then investigated possible issues myself. I was holding out for a while with tech support (it took about a month and a half til I just cancelled.). ![]() Installing mods is relatively easy in theory, however in practice they are often installed incorrectly, and tech support offers zero help beyond copy-pasting generic responses. The control panel itself is pretty barebones, but functional. Additionally, console only logs whatever is printed while you have it opened, which is really unhelpful. You have to log into the console using your control panel password, but it doesn't actually log you in, it just gets stuck. To try and make up for the fact that they don't offer ssh access, they have a web console accessible via the server's control panel, but it's very broken. Better than nothing.) There also doesn't seem to be any way to delete your account, or to request deletion. ![]() (They do have regular ftp support at least. Evidence suggests they store passwords in plaintext, and they lack standard hosting features such as ssh & sftp. I've tried Citadel's services, and I have to say, I would not recommend. ![]()
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